Privacy Policy

This Website, https://artzefashion.com/, together with all associated webpages, digital content, features, tools, applications, and services made available through it (collectively referred to as the “Website”), is owned and operated by ARTZIBUG INTERNATIONAL PRIVATE LIMITED (“Company”, “we”, “our”, “us”, or “Seller”), operating under the brand name ArtzeFashion.

Effective Date: 10 July 2026

At ArtzeFashion, protecting your privacy is an important part of how we conduct our business. This Privacy Policy explains how we collect, use, retain, disclose, and safeguard your personal information whenever you visit our Website, register an account, or purchase products through our online platform.

By accessing or using the Website, you acknowledge that you have read and understood this Privacy Policy. Your personal information will be processed in accordance with this Policy and applicable law. If you do not agree with any part of this Policy, you should discontinue using our Website and services.

1. Information We Collect

Depending on how you interact with our Website, we may collect different categories of information.

Personal Information

Information that may directly identify you includes:

• Full Name
• Email Address
• Mobile Number
• Billing Address
• Shipping Address
• Payment-related details necessary for processing transactions

Account Information

When you register an account on ArtzeFashion, we collect and maintain information such as:

• Name, email address, and mobile number provided during registration
• Password and login credentials
• Email OTP verification information
• Account settings and preferences
• Wishlist or shopping preferences, where applicable

Customers are required to register an account to purchase products. Email verification is completed through a one-time password (OTP). For subsequent logins, customers may use either their email address and password or their email address with an OTP.

Purchase & Transaction Information

To process and manage your orders, we may collect:

• Products viewed or purchased
• Order history
• Payment confirmations
• Transaction records
• Return, refund, or exchange history

Device & Technical Information

When you browse our Website, certain information may be collected automatically, including:

• IP Address
• Browser type and version
• Device information
• Operating system
• Pages visited
• Referral sources
• Browsing behaviour
• Date and time of access

2. Purpose of Collecting Information

We use the information collected for legitimate business purposes, including:

• Processing and delivering your orders.
• Creating and managing customer accounts.
• Verifying email addresses through OTPs and facilitating account login.
• Providing customer support.
• Sending invoices, order confirmations, shipment updates, and service notifications.
• Improving Website functionality and user experience.
• Preventing fraudulent, unauthorized, or unlawful activities.
• Conducting internal analytics and business improvements.
• Sending promotional communications where permitted by law or where you have provided consent.
• Complying with applicable legal, taxation, regulatory, and accounting obligations.

3. Disclosure of Personal Information

ArtzeFashion respects your privacy and does not sell, lease, or trade your personal information.

Where necessary for business operations or permitted by law, your information may be shared with:

• Payment gateway providers.
• Courier and logistics partners.
• Technology and cloud service providers.
• Website maintenance vendors.
• Analytics and marketing service providers.
• Government authorities, courts, regulators, or law enforcement agencies where disclosure is required by applicable law.

Such service providers are expected to implement appropriate confidentiality and security measures while handling your information.

4. Cookies & Similar Technologies

To improve the performance and functionality of our Website, we may use cookies and comparable technologies.

These technologies help us:

• Maintain secure user sessions.
• Remember customer preferences.
• Preserve shopping cart information.
• Analyse Website traffic and performance.
• Enhance customer experience.
• Improve marketing effectiveness.

You may modify your browser settings to disable cookies. However, certain Website features may not function as intended if cookies are disabled.

5. Protection of Information

ArtzeFashion implements reasonable administrative, organizational, and technical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.

Although we strive to maintain appropriate security standards, no internet-based transmission or electronic storage system can guarantee complete security.

Users are encouraged to keep their account credentials confidential and notify us promptly if they suspect unauthorized access to their accounts.

6. Data Retention

ArtzeFashion generally retains personal information for up to five (5) years from your last interaction with our Website, or for such longer period as may be necessary to fulfil legal, taxation, accounting, dispute resolution, fraud prevention, contractual, or regulatory obligations.

Personal information may be retained for purposes including:

• Providing requested services.
• Maintaining transaction records.
• Resolving disputes.
• Detecting or preventing fraudulent activity.
• Enforcing contractual rights.
• Complying with applicable legal, taxation, accounting, or regulatory obligations.

Following the expiry of the applicable retention period, information may be securely deleted, anonymized, or archived in accordance with applicable legal requirements.

7. Your Rights

Subject to applicable laws, you may request to:

• Access the personal information we hold about you.
• Correct inaccurate or incomplete information.
• Request deletion of your personal information.
• Restrict or object to specific processing activities, where applicable.
• Withdraw consent where processing is based on consent.
• Unsubscribe from promotional communications.

To exercise any of these rights, please contact us using the details provided at the end of this Policy.

8. Withdrawal of Consent

Where the processing of personal information relies upon your consent, you may withdraw that consent at any time by contacting us at:

support@artzefashion.com

Withdrawal requests will be handled in accordance with applicable law and relevant legal, contractual, and operational requirements.

Withdrawal of consent shall not affect any processing lawfully undertaken before receipt of the request. Certain information may continue to be retained where required by law or for other lawful purposes.

9. Account Deletion

Customers who wish to permanently close their ArtzeFashion account may submit a request using their registered email address.

Following appropriate identity verification:

• Your account will be deactivated or deleted within a reasonable period.
• Certain information may continue to be retained where required by law or for taxation, fraud prevention, dispute resolution, or other legitimate business purposes.
• Once deletion is completed, access to associated account features may no longer be available.

10. Children’s Privacy

Our Website is intended for individuals who are 18 years of age or older.

We do not knowingly collect or process personal information belonging to children in violation of applicable law. If we become aware that such information has been collected unlawfully, appropriate steps will be taken to address the matter in accordance with applicable legal requirements.

11. Third-Party Websites

Our Website may contain links directing users to third-party websites or services.

ArtzeFashion does not control or accept responsibility for the privacy practices, security measures, or content of those external websites. Users are encouraged to review the privacy policies applicable to any third-party services they access.

12. Changes to this Privacy Policy

We may update or revise this Privacy Policy periodically to reflect changes in legal requirements, operational practices, technology, or business processes.

Any revised version shall become effective upon publication on the Website together with the updated Effective Date.

Your continued use of the Website after such publication constitutes acceptance of the revised Policy, subject to applicable law.

13. Contact Us

Brand Name: ArtzeFashion
Company: ARTZIBUG INTERNATIONAL PRIVATE LIMITED
Website: https://artzefashion.com/
Address: Lower Ground Floor, Plot No. 55, Laxmi Nagar, Metro Pillar No. 50, Vijay Block, New Delhi, East Delhi, Delhi – 110092
Phone: 9310552982
Email: support@artzefashion.com